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Dear Customers,

Following our last communication on the subject, at BMIT Technologies plc, we continue to monitor the situation and we are continuously taking actions in line with our business continuity plans, company health and safety policy and any recommendation issued by the Malta Public Health authorities.

The following is another reminder and update, we kindly urge you to take note of and to follow.

DATA CENTRE VISITS

SUPPORT AND DELIVERIES AT CUSTOMERS’ PREMISES

Our service desk and remote support capabilities have been further strengthened to extend as much as possible such support.  In the vast majority of cases, we believe we are able to provide assistance through remote means. 

Nonetheless, any clients who absolutely require our on-prem services need to complete a consent form and return it via email to support@staging.bmit.com.mt  at least 24 hours before our employees visit the client’s premises.

Please note that as the situation is continuously evolving, current procedures and guidelines may be changed at any time.

We greatly appreciate your understanding and cooperation throughout this current situation. Please visit our COVID-19 page for the latest information.

Dear Customers,

Following our last communication on the subject, at BMIT Technologies, we continue to monitor the situation and we are continuously taking actions in line with our business continuity plans, company health and safety policy and any recommendation issued by the Malta Public Health authorities.

The following is another reminder and update, we kindly urge you to take note of and to follow.

DATA CENTRE VISITS

DATA CENTRE DELIVERIES

Unfortunately, we are still frequently receiving a considerable number of deliveries, not related to break and fix situations. May we remind you to restrict deliveries to such situations only.

Any delivery must be properly announced prior to being sent and we reserve the right to refuse unannounced deliveries. In all cases, deliveries must be handled by your courier and as instructed by the BMIT Technologies NOC technician on site.

SUPPORT AND DELIVERIES AT CUSTOMERS’ PREMISES

BMIT Technologies will be limiting physical on-site support or deliveries to emergency or special circumstances only.  Each such request will be approved on a case-by-case basis.

Our service desk and remote support capabilities have been further strengthened to extend as much as possible such support.  In the vast majority of cases, we believe we are able to provide assistance through remote means.

Please note that as the situation is continuously evolving, current procedures and guidelines may be changed at any time.

We greatly appreciate your understanding and cooperation throughout this current situation. Please visit our COVID-19 page for the latest information.

Update 27 March 2020

As you are well aware, the COVID-19 virus outbreak is having serious repercussions on life and business in general. Malta is no exception and the number of cases are increasing on a daily basis. At BMIT Technologies, we are continuously monitoring the situation and taking actions in line with our business continuity plans.  Such plans focus on ensuring that we can continue providing you with services, while at the same time safeguarding the health and safety of our and your employees, of our suppliers and partners.  We are also aligning all actions to the instructions being issued by the Malta Public Health authorities.

The following is another reminder and update to our previous communication. We urge you to take note of and to follow our guidelines and instructions : 

For customers that have a critical need to access the Data Centre they will be asked to certify that :

ON-SITE SUPPORT

We will be limiting physical on-site support to emergency or special circumstances only.  Each such request will be approved on a case-by-case only. 

Our service desk and remote support capabilities have been strengthened further to be able to extend as much as possible such support.  From experience, we believe we should be able to assist in the vast majority of cases through remote means.

Please note that situation is continuously evolving; current procedures and guidelines may be changed at any time.

BMIT Technologies is closely following the recommendations of local public health authorities and will update above precautionary measures accordingly. We will also continue communicating with you, as the need arises. We greatly appreciate your understanding and cooperation throughout this current situation. Please visit our COVID-19 for the latest information.

19 March 2020

As you are well aware, the COVID-19 virus outbreak is having serious repercussions on life and business in general. At BMIT Technologies, we are continuously monitoring the situation and taking actions in line with our business continuity plans.  Such plans focus on ensuring that we can continue providing you with services, while at the same time safeguarding the health and safety of our and your employees, and of suppliers and partners.  We are also aligning all actions to the instructions being issued by the Malta Public Health authorities.

The following is an update on our previous communication: 

VISITING A BMIT TECHNOLOGIES DATA CENTRE:

For customers that have a critical need to access the Data Centre they will be asked to certify that 

ON-SITE SUPPORT

We will be limiting physical on-site support to emergency or special circumstances only.  Each such request will be approved on a case-by-case only. 

Our service desk and remote support capabilities have been strengthened further to be able to extend as much as possible such support.  From experience, we believe we should be able to assist in the vast majority of cases through remote means. 

Please note that situation is continuously evolving; current procedures and guidelines may be changed at any time.

BMIT Technologies is closely following the recommendations of local public health authorities and will update above precautionary measures accordingly. We will also continue communicating with you, as the need arises. We greatly appreciate your understanding and cooperation throughout this current situation. Please visit our COVID-19 web page for the latest information.

Regards,

Jesmond Micallef
Customer Services Manager

13 March 2020

Dear Customer,

As you are well aware, the COVID-19 virus outbreak is having serious repercussions on life and business in general. At BMIT Technologies, we are continuously monitoring the situation and taking actions in line with our business continuity plans.  Such plans focus on ensuring that we can continue providing you with services, while at the same time safeguarding the health and safety of our and your employees, and of suppliers and partners.  We are also aligning all actions to the instructions being issued by the Malta Public Health authorities.

The following is an update on our previous communication:

VISITING A BMIT TECHNOLOGIES DATA CENTRE:

ON-SITE SUPPORT

We will be limiting physical on-site support to emergency or special circumstances only.  Each such request will be approved on a case-by-case only. 

Our service desk and remote support capabilities have been strengthened further to be able to extend as much as possible such support.  From experience, we believe we should be able to assist in the vast majority of cases through remote means.

BMIT Technologies is closely following the recommendations of local public health authorities and will update above precautionary measures accordingly. We will also continue communicating with you, as the need arises. We greatly appreciate your understanding and cooperation throughout this current situation.

Regards,

Jesmond Micallef
Customer Services Manager

With the rise of the COVID-19 outbreak, more and more companies are searching for ways to move their workforce to start working remotely from the comfort of their homes. This way they can stay protected during the outbreak and have less contact with people.

In order to succeed with this process, especially during challenging times like these, you need tools that are reliable and built specifically for this kind of work.

The Solution

As BMIT Technologies we have launched a specific solution aimed at enabling customers to move quickly into teleworking mode. Businesses can therefore opt for a quick solution which provides a secure and pay-as-you-go environment from where to operate.

If one had to then look specifically at the tools which employees can be provided to continue working remotely, then Teams from Microsoft stands out as an obvious answer. 

Within Microsoft Teams, all of your conversations between employees, all of the files you share and all of the apps you use work together in a single shared workplace which you can access from basically any device, including mobile.

How Do I Start

The quickest way is to talk to us! 🙂

But we suggest you read some more while doing that...

Microsoft Teams is made like an online office you can take anywhere with you.

While you may not have access to printers or physical files in your home, you can pull docs up directly in Teams, as they are stored securely and are extremely easy to access.

Another useful feature is the call function, where you can effortlessly jump into calls and meetings remotely by using the camera on your laptop, phone, or any other device you’re accessing Microsoft Teams from.

Run Meetings Remotely

If you are used to organising meetings in a conference room, well organising it online may seem like a challenge. 

In Microsoft Teams, add a virtual join option to your meetings so everyone can join them.

All of the people that are joining the conference call, assuming they feel comfortable in doing so, should enable video functionality for a more authentic experience. 

The face-to-face connection makes everyone feel more connected.

Another key feature is the recording function.

You can schedule extra meetings with some employees, or even have ones with customers and partners. 

If the organisation you manage or work in allows it, you can record all of your meetings, so people who are absent from them at the moment can view them at a later time and stay up to date on the latest updates.

In Conclusion

Make sure to set up your workplace properly, communicate often with your entire team, maintain a healthy relationship during these times and embrace online meetings.

On the technology and solution side, BMIT Technologies’ own secure and quick-to-set-up solution can help you enable remote working, as well as Microsoft Teams, and offers you the power to organise all of your employees to work from the comfort of their home.

In relation to the investment for the above, you may also now benefit from a grant being offered by Malta Enterprise to assist businesses wishing to enable telework. Up to 45% of total costs, subject to scheme T&Cs. 

If you want to know more or you're looking for the best way to set teleworking and remote work up, talk to us.

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Want to know more?

Giving is not just about making a donation... It's about making a difference.

A big THANK YOU goes to all customers, partners and staff who attended The BMIT Technologies Annual Gala Night and donated in aid of Hospice Malta.

Photo: Hospice Malta Secretary Ms Bernadette Bonnici Kind receiving the donation from BMIT Technologies CMO Jack Mizzi

About Hospice Malta

Hospice Malta is a voluntary organisation (VO/0062) that provides and promote the highest standards of Palliative care for persons with cancer, motor neurone disease, end of life respiratory, cardiac, renal and liver disease. It also aims to help and support their families. 

Hospice Malta offers its services through a professional multidisciplinary team along with the assistance of volunteers. The patient-centered palliative care offered, targets the relief of pain and other physical symptoms, as well as emotional, psycho-social, and spiritual issues. Bereavement support is also an integral part of the services provided. Additionally, education, advice and promotion of palliative care remain at the core of Hospice Malta’s services. Hospice’s education unit provides educational sessions at both undergraduate and post graduate levels in addition to providing in-service training to staff and volunteers to ensure that they have the necessary knowledge and skills.

Hospice Malta offers all of its services free of charge to patients in Malta and Gozo.

BMIT Technologies plc this week announced their first half-yearly resultsfollowing their IPO earlier this year,showing a positive performance all round, in line with forecasts.

Revenue generated stands at €11.2 million for the first six months of 2019, an increase of around half a million euro.  This isequivalent to a 4.4% increase over the same period last year. Group earnings before interest, tax, depreciation and amortisation (EBITDA) grew by 4.7% to €5.1 million representing an underlying growth in the overall operating performance of the Group. Profit before tax stands at €3.7 million, down from €3.9 million as a result of finance expenses and amortisation recognised, due to the adoption of IFRS 16. 

As at 30 June 2019, BMIT Technologies Group held total assets of €21.3 million showing a growth of €7.7 million from 31 December 2018.  This was mainly as a result of a strong cash position of €2.8 million and the recognition of right-of-use assets following the adoption of IFRS 16, amounting to €4.9 million.

Chairman of BMIT Technologies plc, Mr Nikhil Patil, commended the team’s hard work in delivering these positive results that strengthen the company’s position in key areas.‘These results also confirm the successful transition of BMIT Technologies from a private company to a public and listed organisation.  My board is proud that the company has succeeded to perform in line with forecasts, since this augurs well for its future performancce and growth plans.  I would like to thank all shareholders for the trust they have shown in us, and for supporting us in this journey’, commented Mr Patil.  

Chief Executive Officer Ing. Christian Sammut,highlighted the continous investment in people and systems, and also confirmed that the current major projects are on track. “The new datacentre in Żejtun is progressing as per plans and we expect to commission it during 2020.  Earlier this week, shareholders also approved the acquisition of a property in Ħandaq which currently serves as one of our larger datacentres.  These datacentres, together with a third datacentre which we operate at SmartCity Malta, will  stregthen our capability to continue providing an ever increasing range of IT services to our customers”, concluded Ing. Sammut.

Financial results may be found here.

During an Extraordinary General Meeting held earlier today, BMIT Technologies plc shareholders approved a proposal which will see the technology company acquire a property in Qormi currently housing one of its data centres. The resolution was unanimously approved by shareholders and enables BMIT Technologies to sustain its ambitious growth plans.

BMIT Technologies plc Chief Executive Officer Ing. Christian Sammut, delivered a presentation, in which details and rationale for such acquisition were given. In comments following the approval of this resolution, Chairman of the Board, Mr Nikhil Patil said that “today’s approval by shareholders further strengthens our capability to continue growing our business by having the required capacity to continue serving our customers in their technology needs”. 

The Board thanked all shareholders for their trust in the company. 

It’s that time of the year when we go in full prep mode for the ICE expo in London. Anyone in iGaming considers this event as a must-visit, and as BMIT we’re really looking forward to another successful event. As usual the event will be held at the ExCel in London, from the 5th to 7th of February, 2019.

The expo is our first major event for the year and it allows us to highlight new additions to our product portfolio, in the context of an enlarged IT services offering. 2019 is no different, and we’re really excited to meet new and existing customers during these 3 days!

This year we also thought of giving back a token of appreciation, at least to one lucky person we meet at ICE. Anyone meeting with any one of my commercial team colleagues at ICE 2019 will enter into a draw to win a DJI Spark drone. In other words, it’s the perfect opportunity to up your business and photography game all in one go!

If you would like to meet us please use this form, or contact one of our reps.